Of course, this will not fix or reverse the deletion issues in any way.

UPDATE: Apparently, Adobe has resolved the issue with a new CC release. Running the latest installer will also prevent this issue, like following the above steps. The latest 'beta' installer of the Backblaze software has been updated to create a folder named '/.aBackblaze/ at the root of your hard drive as a decoy folder. bzvol, you may want to restore them from Backblaze.** **If you have any hidden folders alphabetically before. This should resolve the bzvol error and allow backups to resume, as scheduled. You may receive a message that one drive will replace the other - this will not affect your backup with this issue. Check both boxes for the unplugged and plugged in internal Mac HDs.Ĥ. Click the Backblaze icon and go to preferences.ģ. **If the bzvol folder has already been wiped, you will also have to follow these steps after creating the new directory.**ġ. bzvol folder from being emptied by Adobe Creative Cloud, as the new folder is now first alphabetically. Open Terminal, which is found in Utilities under your Application folder.Ĭopy and paste the below command, pressing enter after:Īfter you press enter, you will need to enter your Mac Admin password and hit enter to create the folder. To correct this, please do the following: They have managed to fit a small bit of humor into their fix, but they undoubtedly find little of this situation funny, given the impact it's had on their users. Whether or not there may be a solution that undoes the deletion (or rather, replaces these files) is still unclear. Adobe said they have stopped distribution of the update that causes this issue, which began with version 3.5.0.206.īackblaze posted a video (above) showing the deletion of the files, but also shared a temporary solution, which naturally involves creating a hidden folder in the root directory that comes before the one called '.bzvol'. For some readers, the first hidden folder may be one called, '.DocumentRevisions-V100,' the files within which are necessary for proper file version mapping and recovery functions within OS X. Of course, if you are not a Backblaze user, the bug can still delete files within whichever hidden folder in your directory is first alphabetically, which may or may not have extremely undesirable consequences on your system.

Creative cloud installer stuck mac